Billing Policy
Welcome to Bentley Plaza Family Practice. We are a mixed billing practice, which means that there may be fees associated with many consultations. If you have any questions or concerns about our billing practices, please do not hesitate to ask our friendly reception staff for assistance.
Billing Policy
Bentley Plaza Family Practice is a Mixed Billing Practice; Our practice believes that everyone deserves access to high-quality healthcare. Please note that many consultations may have associated fees. For further information, feel free to ask our friendly reception staff.
Unfortunately, the rebate we receive from Medicare does not fully cover the operational costs of the practice. We are committed to maintaining and providing the very best quality healthcare for our patients and so we have implemented this fee structure to protect the sustainability of our practice.
Some exemptions to the fees
There are some exceptions to the fees, as Medicare does not cover all services. Some services that are not covered by Medicare will require payment on the day of your appointment. Please see below for a list of these services.
- Item Not Cover under Medicare – Medicare does not cover all services.
- Iron Infusions
- Mirena/IUD
- Ear Syringing
- Driving Medical Private/Commercial/HR
- Pre-Employment Medical
- Medical Reports/Certificates**
- Theatre/Procedure Fees
- Walk in Fee
Please contact our friendly reception staff for further information.
Please contact the surgery prior to your appointment if you are unable to attend. To ensure accommodate all patients, we kindly request that you contact the surgery at least 2 hours before your scheduled appointment if you are unable to attend or anticipate running late. Failure to do so, or not attending your scheduled appointment, will result in a charge.
